Answers from the boathouse
Help Center
Most problems are solved in a minute. Open a question below; if nothing fits, our support team is one email away.
The maple window did not appear
The window turns once per browser session. If you already saw it, your gift is still active and is shown next to the game title. Open the site in a new private window or a new session to see it again.
How do I place and upgrade defenders?
Select a glowing spot on the shore, then choose Heron, Net or Otter in the side panel. Select a built defender again to upgrade it, up to level three, if you have enough shells.
Can I play with the keyboard?
Yes. Press Tab to move between build spots, then use the shortcut keys shown under the controls to build, upgrade, call the next wave or pause.
Touch controls feel unresponsive
Tap the centre of a build spot and wait for the highlight before choosing a defender. On small screens the map switches to a tall layout; rotate the device or scroll so the whole map is visible.
The map looks blurry or cut off
Zoom the browser back to one hundred per cent and reload the page. The board resizes itself to the width of your screen.
How do I reset my best score or language?
Both are stored only in your browser. Clear the site data for this website in your browser settings and the defaults return.
The game froze or paused by itself
The game pauses automatically when the tab is hidden. Return to the tab and press Resume. If it still does not move, reload the page.
Which browsers are supported?
Current versions of Chrome, Edge, Firefox and Safari on desktop and mobile. Very old browsers may not draw the glass board correctly.
Still stuck?
Write to player support with your browser, device, language and the wave you reached. A screenshot helps a lot.